ANDREA BRAVACCINO

Al Developer | Salesforce Architect

PROFILE

Salesforce Architect and AI developer with over 6 years of experience in Salesforce platform development, specializing in scalable solutions, complex architectures, and data-intensive projects. In recent years, I have integrated advanced skills in Artificial Intelligence, developing systems based on LLMs, semantic embeddings, and intelligent AI agents. My strong aptitude for problem-solving, technical design, and digital innovation is combined with a strongly user-oriented approach, supported by solid communication and needs-assessment skills, also thanks to a training background in psychological counseling.

SKILLS

WORK EXPERIENCE

AI DEVELOPER | SALESFORCE ARCHITECT

Engineering Group

Apr 2022 - Present

  • Development of specialized AI agents for customer support and knowledge management (LangChain and CrewAI with Python)
  • LLM Integration (OpenAI, Claude, Gemini)
  • Architecture and development of complex CRM solutions in the enterprise sector
  • Implementation of custom modules and automations using Apex, LWC, Flows
  • Team Leader and Tutor for Junior and Middle figures

SOFTWARE ENGINEER | SALESFORCE DEVELOPER

Indra

Gen 2020 - Mar 2022

  • Salesforce development and customization for public and private projects
  • Integration with external systems via REST/SOAP API
  • Delivery of tailored solutions for complex business processes

SOFTWARE ENGINEER | SALESFORCE DEVELOPER

Enigen Italia (NTT Data)

Set 2018 - Gen 2020

  • Technical analysis and development in Service Cloud and Sales Cloud environments
  • Post-go-live support and evolutionary maintenance of CRM solutions
  • Cross-team collaboration in European projects

PERSONAL PROJECTS

Ariel - Assistente Personale Intelligente

Development of an advanced AI assistant based on LangChain and GPT-4o, integrating Google services (Gmail, Calendar), Alexa, and Telegram for intelligent management of reminders, emails, and events. The project is supported by a robust FastAPI backend.

Tecnologie: Python, LangChain, GPT-4o (OpenAI API), FastAPI, Google APIs (Gmail, Calendar), Telegram Bot API, Amazon Alexa Skill API.

MemoGenius - Al-Powered Personal Assistant

https://github.com/andrea9293/memogenius

Multi-platform intelligent personal assistant (Web, Telegram, Alexa) for managing reminders and accessing information. Uses Google Gemini AI for Natural Language Processing, with a React frontend and a FastAPI backend in Python that integrates ChromaDB for vector memory.

Tecnologie: Python, FastAPI, React, TypeScript, Google Gemini API, ChromaDB, SQLite, Python Telegram Bot, Amazon Alexa Skills Kit.

Outlook Email Summarizer Chrome Extension

https://github.com/andrea9293/outlook-email-summarizer

Chrome extension that transforms the Outlook experience by providing instant email summaries and an interactive chat to ask questions about content, all powered by Google Gemini AI.

Tecnologie: Node.js, Google Gemini Al, Chrome Extensions API, Marked.js.

Salesforce Bulk API Tool (Parallel Bulk Delete)

https://github.com/andrea9293/tool-bulk-api-salesforce

Python tool for performing parallel bulk delete operations on Salesforce objects, leveraging Bulk API 2.0 for efficient management of large data volumes with multi-threading capabilities.

Tecnologie: Python, Salesforce Bulk API 2.0, simple_salesforce, requests, python-dotenv, pandas.

EDUCATION

APA Psicoformazione

2021 - present

Business and family counseling

University of Naples Federico II

2013 - suspended in 2018

Computer Science

MOST IMPORTANT CERTIFICATIONS

CONTACT

Phone: +39 392 625 9222

Email: andreabravaccino@gmail.com

LinkedIn: linkedin.com/in/andreabravaccino/